VOIP (Voice over Internet Protocol)

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There are two main forms of communications that are standard today; namely e-mail and voice.

Utilising the latest cloud technology; telephone services now benefit from the ease of setup, call management and administration with reporting, metrics and statistics thrown in for good measure. It’s vital to your business that your customers feel at ease and it’s important for you to understand what and how your business is communicating with its customers. This gives you the insight to where you can identify improvements to call handling and call answering. These improvements are important for the first contact for any customer as well as an ongoing experience each time they need to call you.

What is VOIP or Cloud-based Voice over?

First and foremost, the VOIP system uses the now fast and stable internet line for all your calls. No dedicated second phone line and complicated setup are needed anymore. When we install a Cloud VOIP system you may not need any additional hardware or networking. Simply plug in, login to your phone and start making calls in minutes.

With our always moving, always interconnected world you can also have the same phone system linked to your mobile device for when you’re out on the move. Take, make and manage calls from either your desk phone, mobile device or even from your desktop computer. Where ever there is an available internet connection you can answer, make and handle calls just like you were in the office.

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What are the benefits of Voice Over IP technology?

Get in touch to ask for more information and how its technology can improve your business.

Not just a phone for making calls

Your phone can do so much more than just make and take calls. You can use advanced features that ensure that your business is able to communicate not just with clients but with each other easily and effectively. You can have access to features such as call forwarding, automatic routing (to departments or individuals), warm and cold transfers and conference calling, all from your desk phone, desktop or mobile device!

Easy to administer, easy to maintain

With a cloud login and access to the administration from any web browser, it’s easy for any user to be trained to setup seemingly complicated call routing logic in an easy to understand and easy to use interface. It doesn’t stop there; assigning phones to users and updating contact information, all are intuitive and easy to accomplish.

VOIP setup and installs that suit your budgets

Since the VOIP system is hosted in the ‘cloud’, there’s no need for expensive setup or maintenance. Wether you need a home office phone or a few hundred points installed, get in touch and we can plan, manage and implement depending on your budget and size requirements.

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Other services we provide

IT Services

When dealing with technology you don’t want to be stuck in the past. As your business grows, we ensure that your services can handle this growth with effective scalable solutions. We pride ourselves on our passion for new technology that’s always round the next corner.

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Hardware

We are your one stop shop for all hardware requirements. If you’re a business looking for recommendations on the latest technology or simply want a stable and efficient solution for your current infrastructure, we will work closely with you to ensure that what is purchased is tailored to your needs.

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Office 365/Cloud

Office 365 is now an established worldwide standard in software. With all the services and systems for the cloud held elsewhere, you can be sure that your data, e-mails, phones and software can continue to work from any location, anytime.

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Get in touch

Whether you are looking for a quick quote or would like to enquire about a new project, we are always happy to hear from potential clients and would be more than happy to help.

Simply fill out the form and we will get back to you as soon as possible.